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Product Assembly and Maintenance

PRODUCT ASSEMBLY AND MAINTENANCE

Delivery – If he hasn’t already, our CEO, Steve Spiro will be reaching out via email to welcome you and to coordinate the delivery of your equipment. He will confirm the accuracy of all necessary information and stay connected with you in the lead up to delivery. He will be your delivery point of contact, so if there are any changes or updates in delivery, please let Steve know. You also want to look at or print out your assembly instructions before your shipment arrives so that you know how many helpers to recruit and what tools that you need. You can access that information by clicking on the picture of what you bought either to the side or below this section. Steve’s email address is steve@halotherapysolutions.com.

Warranty –  Click here for a PDF version of your Warranty. You can print this or save it to your computer most likely by right clicking on the PDF that opens and choosing SAVE or PRINT. You can also Print or Save any of the PDFs below in the same manner. If you have any problems call Customer Service or Email us and we will send you one.

Assembly Instructions – The first thing you will need to begin your journey is the assembly instructions for the equipment you purchased.  The assembly instructions are below based on what product you purchased. No matter what product you purchased you will also have a Halogenerator, either the HaloFX or the HaloGX and information on both is below. Like the Warranty, the information is all in PDF format so you can print it out or save it to your computer most likely by right click on the PDF that opens and choosing SAVE or PRINT.

These assembly instructions will guide you through your assembly and maintenance. It is important to cross-reference everything in your shipment with the list of items that you should be receiving. You don’t want to inadvertently discard anything important. For the HaloFX, you will also get a manual and information on on how to help protect your HVAC system if you are building a Salt Room or Salt Cave. Finally, be sure to read through these instructions before your shipment arrives so that you know how many people you will need to help and what tools that you will need. You will also need to order your salt separately prior to receiving your equipment and information for this is on the main Partner Page under Product and Assembly.

Maintenance – The most common questions about the halogenerator are regarding the cleaning and settings of the halogenerator. In order to make it simpler to understand we have created explanatory videos that are below in the product areas. Just click the links to see these videos. Additionally, if you are in an area where there is higher humidity above 60% or where the salt is clumping together, you may want to use a Crock Pot with the lid off.  Set the Crock Pot at either at the lowest setting or Warm for and leave the salt in for a couple of minutes once the Pot gets heated up. Do not allow the salt to get hot.

The Instructions and and other Important Information product are below beneath the name of the product you purchased. Please watch the videos where available before reading manual and beginning set up. The standalone equipment can require certain tools and some helpers to assembly safely and correctly, please review your instructions prior to receiving your shipment so that you are prepared. Call us at 833-200-4209 or email service@halotherapysolutions.com if you have any questions.

HALOGENERATORS

HaloFX

The HaloFX is our larger halogenerator and this comes with the large HaloCABIN and is also used with Salt Caves and Salt Rooms. Click here for a PDF version of the HaloFX Manual that you can read online, save to your computer or print out. In order to do this you would typically right click on your mouse and choose either Save or Print.

Questions about Settings and Cleaning are the two most popular types of questions we get in Customer service so we have created the following videos to help.  Click here for a video on the different Settings on the HaloFX.  Then Click here for a video on how to Clean your HaloFX.   Also if you are using the HaloFX in a Salt Cave or Salt Room and not as a part of a HaloBed, Cabin or Booth, you will want to review the information on HVAC systems and salt. Click Here for the Halotherapy HVAC Information and Click Here to see a sample filter called the AIRSAFE 2000.

If you have any other questions about your HaloFX, please call Customer Service at 833-200-4209 or email us at service@halotherapysolutions.com.

HaloGX

The HaloGX is our smaller halogenerator comes with the HaloIR, the HaloSTAR, the HaloBOOTHs and the small and medium HaloCABINs. Click Here for a PDF version of the HaloGX Manual that you can read online, save to your computer or print out. In order to do this you would typically right click on your mouse and choose either Save or Print.

There is also a video for the HaloGX to help you better understand the assembly and cleaning. Click Here for the HaloGX Video.

If you have any other questions about your HaloGX, please call Customer Service at 833-200-4209 or email us at service@halotherapysolutions.com.

HALOTHERAPY EQUIPMENT

HaloBED

If you have purchased a HaloBed then Click Here for assembly instructions for the HaloBed.  Keep in mind that you also have a HaloFX and the instructions for this are above. Be sure to read all of your instructions before receiving your shipment so you know what tools you will need and how many people you will need to help with assembly. Also Click Here for an Assembly Video that might be helpful.

If you have any other questions, please call Customer Service at 833-200-4209 or email us at service@halotherapysolutions.com.

HaloBOOTH

If you purchased the Wooden HaloBooth, then Click Here for the HaloBooth (Wooden) Manual. Keep in mind that you will also have a HaloGX Halogenerator with this booth and the instructions for this are above. Be sure to read all of your instructions before receiving your shipment so you know what tools you will need and how many people you will need to help with assembly.

If you have any other questions, please call Customer Service at 833-200-4209 or email us at service@halotherapysolutions.com.

HaloBOOTH PRO 

The HaloBooth Pro comes in two sizes: Regular Pro (1-2 people) and Medium Pro (2-3) people and they have separate manuals. Click Here for the HALO-Booth PRO Assembly Guide for the Regular Pro and Click Here for the HALO-Booth PRO MEDIUM Assembly Guide. With HaloBooth Pros you will also have a HaloGX Halogenerator and the instructions for this are up above. Be sure to read all of your instructions before receiving your shipment so you know what tools you will need and how many people you will need to help with assembly.

If you have any other questions, please call Customer Service at 833-200-4209 or email us at service@halotherapysolutions.com.

HaloCABIN

The HaloCabin is the largest equipment that we sell and can take 3 or more people to assemble safely depending on the size you purchased. Before your equipment arrives please review the assembly instructions and watch the video to ensure that you are prepared and have the tools you will need on hand. There are multiple sizes of cabins but they all assemble in the same way and use the same instructions. Click Here for the HALO CABIN Assembly Instructions. There is also a video to show you how things will work. Click Here to see the assembly video.  With the HaloCabin you will also have a HaloGX Halogenerator for the small and medium and a HaloFX for the large. The instructions for both of these are above.

If you have any other questions, please call Customer Service at 833-200-4209 or email us at service@halotherapysolutions.com.

Halo-IR

The Halo-IR is our only equipment that comes both with Halotherapy and InfraRed Therapy. The HaloIR comes with the HaloGX halogenerator and the instructions for this are above. The manual for the HaloIR is combined with the HaloStar so ensure that you are following the instructions for the Halo-IR if that is the product you purchased. Click Here for the Halo IR and STAR Manual. The Halo-IR also comes in different sizes and all use this same manual. In addition to the manual, Click Here fo the HALO_IR Electrical Spec Sheet. Also there are very specific protocols for the time and settings for the Halo-IR. Click Here for a description of the HALO IR Protocols.  And finally to try to answer any questions that you have may have in advance, we have created a list of frequently asked questions. Click Here for the HALO-IR FAQs.

If you have any other questions, please call Customer Service at 833-200-4209 or email us at service@halotherapysolutions.com.

HaloSTAR

The HaloSTAR and the Halo-IR have the same manual. Click Here for the Halo IR and STAR Manual and be sure that you are using the section for the HaloSTAR. The HaloSTAR comes with the HaloGX halogenerator and the information for the HaloGX is above in the Halogenerator section.

If you have any other questions, please call Customer Service at 833-200-4209 or email us at service@halotherapysolutions.com.

 

Mobile Halotherapy 

There are three different Mobile Halotherapy Units. The HaloFX Mobile, the HaloGX Mobile and the HaloHome. If you are using either of these in an enclosed space with heating or air conditioning you will want to explore getting a filter for the HVAC in that space. Click Here for the Halotherapy HVAC Information  and Click for an example of a filter called the AIRSAFE 2000.

Click Here for the HaloFX Mobile Manual

Click Here for the HaloGX Mobile Manual There is also an explanatory video for the HaloGX Mobile. Click Here for a link to that video. 

Call 833-200-4209 or email service@halotherapysolutions.com with any questions.

 

Halotherapy Solutions

82 County Road, #66
Mattapoisett, MA 02739
833-200-4209
info@halotherapysolutions.com

 

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