Product Assembly and Maintenance
PRODUCT ASSEMBLY AND MAINTENANCE
Delivery – If he hasn’t already, our CEO, Steve Spiro will be reaching out via email to welcome you and to coordinate the delivery of your equipment. He will confirm the accuracy of all necessary information and stay connected with you in the lead up to delivery. He will be your delivery point of contact, so if there are any changes or updates in delivery, please let Steve know. You also want to look at or print out your assembly instructions before your shipment arrives so that you know how many helpers to recruit and what tools that you need. You can access that information by clicking on the picture of what you bought either to the side or below this section. Steve’s email address is firstname.lastname@example.org.
Order Your Pharmaceutical Grade Salt – The Pharmaceutical Grade Salt is purchased separately and does not come with your equipment. Be sure to order your salt about 1 week prior to the delivery of your equipment so you will be ready to take your new equipment on a test run as soon as it arrives! It is very important that you use Pharmaceutical Grade Salt as it is free from the impurities found in regular salt or Himalayan Salt. We have two partners that have agreed to provide discounts to our customers. A) CLICK HERE for Touch America. Don’t forget to type in the code “GHS” for a discount! B) CLICK HERE for Himalayan Salt Cart. Call for your Halotherapy Solutions Discount. C) For Canadian Customers please contact: Tomorrow’s Health and Wellness – 523 Broadway Street, Tillsonburg, Ontario Canada N4G3S8 or call (519) 983-4727. You can also order Himalayan Salt for the floor of your equipment or room from these companies as well as other salt related things if you are interested.
Assembly Instructions – The first thing you will need to begin your journey is the assembly instructions for the equipment you purchased. The assembly instructions are in the Halotherapy Solutions Google Drive and you can get to this drive by clicking on the picture of the type of product that you purchased. Depending on how you are viewing this page, the pictures will either be on the side of this page or at the bottom. No matter what you purchased, you will most likely have a Halogenerator as well. CLICK HERE for all of the information you will need on your Halogenerator either the HaloFX or HaloGX or HaloIRx. You may want to print these instructions out to make it easier.
These assembly instructions will guide you through your assembly and maintenance. It is important to cross-reference everything in your shipment with the list of items that you should be receiving. You don’t want to inadvertently discard anything important. For the HaloFX, you will also get a manual and information on on how to help protect your HVAC system if you are building a Salt Room or Salt Cave. Finally, be sure to read through these instructions before your shipment arrives so that you know how many people you will need to help and what tools that you will need.
CLICK the name of your product below for Instructions and Warranty. Please watch the videos where available before reading manual and beginning set up.
WE ARE ALWAYS HERE TO HELP
We understand that there is a lot of new information here so please check in as often as you need to ensure you are using all of the resources that you need. If you have any questions, please don’t hesitate to contact us. Customer Service is available from 9am – 5pm Eastern Time Monday through Friday. If you have a problem after hours, just send an email or leave a message and will get back to you as soon as possible. Again the best way to do that is to email email@example.com or call 833-200-4209 and ask for service. Thank you again for being a part of the Halotherapy Solutions family and we look forward to assisting you any way we can.